Rattan Thermo Flasks

DELIVERIES
Specialised deliveries or outsourcing to a furniture removal company may be required should the delivery require hoisting over walls, navigating stairs, or additional manpower. Whilst we try to accommodate all our customers’ requirements, our team does not have the expertise for complicated deliveries. No deliveries will be done over weekends or public holidays. Should we not be able to meet the scheduled delivery date or time, we will contact the customer to reschedule. Delivery fees are not refundable.
NATIONWIDE & INTERNATIONAL DELIVERIES
Nationwide and international shipments can be arranged on the customer’s behalf using a variety of reputable courier companies. The customer can also arrange their own. Additional packaging would be required and will be charged to ensure the goods are well wrapped for long-distance transport. Once items are collected from our warehouse, the company cannot be held responsible for any damages. We strongly suggest you take out insurance for all third-party delivery and/or courier companies.
COLLECTIONS
Collections require original documentation and proof of payment in order for goods to be released. Tracy Kelly Design Studio will not be liable for any damages after goods have been signed for and released. We strongly suggest you take out insurance for all third-party delivery and/or courier companies.